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CONSENT MANAGEMENT

Make Every Consent
Clear, Controlled and Traceable.

Manage consent collection, preferences, purpose, records and lifecycle obligations across every channel from one centralized platform.

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1,800+Evidence
1,500+Controls
100+Policies
90+Standards
80+Frameworks
999+Threats
800+Vulnerabilities
FRAMEWORKS & COMPLIANCE

Consent That Maps to the Standards That Matter

Connect every consent record to the regulations governing how it must be collected, honored and withdrawn.

DPDP Act

Capture and record consent in line with the DPDP Act's notice and consent requirements.

Consent Management Overview

One Platform for Every Consent Decision

Bring consent collection, preferences, records and withdrawal into a single, centralized workspace instead of scattered forms and spreadsheets.

Centralized Consent Platform

Manage consent across every channel from a single system of record.

Consent Analytics

Understand consent rates, trends and withdrawal patterns.

Policy Alignment

Keep consent flows aligned with current privacy notices and policy.

Consent shield connected to web, mobile, chat and support channels

Consent Management

  • Granted
  • Pending
  • Withdrawn

Data Subject Visibility

See every individual's consent status in one place.

Multi-Channel Coverage

Capture consent consistently across web, app, IVR and offline channels.

Lifecycle Visibility

Track consent from first capture through renewal and withdrawal.

Consent captured on a phone and connected across communication channels
Consent Collection

Capture Every Consent Decision, on Any Screen.

Collect consent consistently across web, mobile, offline and every other channel, with a verifiable record of what was presented and agreed to at the moment of capture.

Web & Cookie Consent

Capture consent through configurable, compliant cookie and web banners.

App & Mobile Consent

Collect consent inside mobile and native application experiences.

Channel-Specific Capture

Collect consent for email, SMS, calls and other communication channels.

Granular Consent Forms

Present clear, itemized consent choices instead of blanket opt-ins.

Offline & In-Person Capture

Record consent gathered through offline or in-person interactions.

Proof of Capture

Retain a verifiable record of what was presented and agreed to.

Purpose Management

Tie Every Consent to a Clear Purpose

Maintain a structured purpose library so consent is always specific, disclosed and limited to what it was given for.

Purpose Library

Maintain a structured library of the purposes consent is collected for.

Granular Purpose Control

Let individuals consent to some purposes without consenting to all.

Purpose Versioning

Track changes to purpose definitions and their effective dates.

Purpose document linked to data, version history and privacy controls

Purpose Limitation

Tie every consent record to a specific, disclosed purpose.

Purpose-to-Data Mapping

Connect purposes to the personal data categories they govern.

Purpose Validation

Confirm processing stays within the purpose consent was given for.

An individual updates preferences on a connected consent center
Consent Preferences

Put Preference Control in Their Hands.

Let individuals manage their own consent and channel preferences through a self-service preference center, with identity verification and a full history of every change.

Preference Center

Give individuals a self-service way to manage their consent choices.

Channel Preferences

Let individuals set preferences per channel, not just per purpose.

Identity Verification

Confirm identity before preference or consent changes are applied.

Preference History

Maintain a full history of preference changes over time.

Renewal Reminders

Prompt re-consent before existing consent expires or lapses.

Cross-Channel Sync

Keep preferences consistent across every connected channel.

Six connected consent lifecycle stages around a protected consent record
01

Consent Captured

Record what was presented and agreed to at the moment of capture.

02

Purpose Confirmed

Tie the record to the specific, disclosed purpose it was given for.

03

Preference Set

Let the individual manage channel and purpose preferences over time.

04

Withdrawal Requested

Process a withdrawal or preference change as soon as it's made.

05

Downstream Propagation

Push the change to every connected system and third party.

06

Audit Trail

Preserve a timestamped, defensible record of the full history.

Key Benefits

Consent records that explain each choice

Review purpose, preferences and withdrawal together, with a timestamped history of the choices an individual made.

One Source of Truth

Manage consent centrally instead of across disconnected systems.

Website Synced
Mobile App Synced
CRM Synced

Defensible Evidence

Maintain a complete, timestamped trail of every consent decision.

Consent given
Preference updated
Consent withdrawn

Cross-Channel Consistency

Keep consent and preferences consistent across every channel.

In Sync

Consent Record

Active
Consent ID
USR-884729
Captured on
Mar 12, 2024 · 14:32:18 UTC
Channel
Website (Cookie Banner)
Purposes
AnalyticsMarketingPersonalization

History View all →

  1. Consent capturedMar 12, 2024 · 14:32:18
  2. Preference updated (Marketing OFF)Jun 04, 2024 · 09:12:03
  3. Withdrawal requestedAug 18, 2024 · 16:44:11
Illustrative consent record

Granular, Honest Consent

Give individuals clear, purpose-specific choices, not blanket opt-ins.

Analytics
Marketing
Personalization

Reliable Withdrawal

Honor withdrawal requests quickly and propagate them downstream.

Withdrawal RequestedProcessing and propagating…

Regulatory Readiness

Stay aligned with DPDP, GDPR and other consent obligations.

DPDPGDPRCCPALGPD
Purpose-bound consent

A preference changes. The evidence stays.

Consent is a sequence of decisions tied to a disclosed purpose. Review the notice shown, the choice recorded and the downstream handling of a later withdrawal.

Illustrative consent history – product updates

EventRecordProcessing implication
Notice presentedMar 12, 2024 · 10:14 AMPurpose: product updates · notice v2View noticeChoice offered for this purpose
Consent capturedMar 12, 2024 · 10:15 AMEmail selected · capture timestampEmail channelPreference recorded for the selected channel
Preference changedJun 04, 2024 · 09:12 AMEmail preference updatedPreference updateConnected channel records need alignment
Consent withdrawnAug 18, 2024 · 04:44 PMWithdrawal timestamp and sourceUser requestTrack withdrawal handling and retain the evidence

Product Updates

Notice v2
Purpose
Product updates
Channel
Email
Status
Withdrawn
Notice presented10:14 AM
Consent captured10:15 AM
Preference changed09:12 AM
Consent withdrawn04:44 PM
Consent Records, Withdrawal & Evidence

Keep Every Consent Decision Defensible

Maintain structured consent records, process withdrawal promptly, and preserve an audit-ready evidence trail across every channel and third party.

01

Consent Records

Maintain a structured, queryable record of every consent event.

02

Withdrawal Handling

Process consent withdrawal requests promptly and completely.

03

Downstream Propagation

Push withdrawal and preference changes to connected systems.

04

Retention Enforcement

Apply retention rules to consent records and related data.

05

Consent Evidence & Audit Trail

Preserve a defensible, timestamped trail of every consent decision.

06

Third-Party & Channel Consent

Track consent shared with or collected on behalf of third parties.

Website
Mobile App
Email

Consent Record

Active
Consent ID
USR-884729
Captured on
Mar 12, 2024 · 14:32:18 UTC
Channel
Website (Cookie Banner)
Purposes
AnalyticsMarketingPersonalization

History View all →

  1. Consent capturedMar 12, 2024 · 14:32:18
  2. Preference updated (Marketing OFF)Jun 04, 2024 · 09:12:03
  3. Withdrawal requestedAug 18, 2024 · 16:44:11
Illustrative consent record
Salesforce
Google Analytics
Marketing Platform
Data Warehouse
Audit-Ready Evidence
Consent. Clear and Controlled.

Make every consent decision clear, controlled and traceable.

Explore Consent Management

Collect Consent. Manage Preferences. Prove Compliance.